This Privacy Policy describes how THAHIRA SULTHANA JAHANGIR and its affiliates (collectively referred to as “THAHIRA SULTHANA JAHANGIR”, “we”, “our”, “us”) collect, use, share, protect, or otherwise process your personal information/data through our website https://atskilltuition.com/ (hereinafter referred to as the “Platform”).
Please note that you may be able to browse certain sections of the Platform without registering with us.
We do not offer any product or service under this Platform outside India, and your personal data will primarily be stored and processed in India.
By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions.
You also agree to be governed by the laws of India, including those applicable to data protection and privacy.
If you do not agree, please do not use or access our Platform.
1. Collection of Information
We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. The information we collect includes, but is not limited to:
- Personal information provided during sign-up or registration such as name, date of birth, address, mobile number, and email ID.
- Proof of identity or address that you may share.
- Sensitive personal data (with your consent) such as bank account, credit/debit card, or other payment instrument details; or biometric data like facial or physiological information — in accordance with applicable laws.
You may choose not to provide certain information by opting not to use a specific feature or service.
We may also track your behavior, preferences, and activities on the Platform for analysis and service improvement.
Additionally, we may collect information about your transactions on the Platform or on partner websites. When third-party partners collect your data, you are governed by their respective privacy policies.
We are not responsible for third-party practices or policies and recommend reviewing them before sharing any data.
⚠️ Important: If you receive a communication claiming to be from THAHIRA SULTHANA JAHANGIR requesting sensitive details (e.g., PINs or passwords), do not share such information. Report any such incident to law enforcement immediately.
2. Usage of Information
Your personal data is used to:
- Provide and improve the services you request.
- Facilitate order processing and fulfillment with sellers or business partners.
- Resolve disputes, troubleshoot issues, and enhance customer experience.
- Inform you about offers, products, services, and updates.
- Customize your experience and prevent fraudulent activities.
- Conduct marketing, research, and analytics.
You will have the ability to opt out of marketing communications if desired.
Please note that denial of permissions may affect your ability to access certain services.
3. Sharing of Information
We may share your personal data:
- Within our group entities and affiliates to provide access to their products or services.
- With third-party partners such as sellers, logistics providers, payment processors, and marketing agencies to facilitate transactions and services.
- With government or law enforcement agencies when required by law, subpoena, or legal process.
- To protect the rights, property, or safety of our users or the public.
Such disclosures are made in good faith and in compliance with applicable laws.
4. Security Precautions
We adopt reasonable security practices and procedures to protect your personal data from unauthorized access, loss, or misuse.
Whenever you access your account, we use secure server connections and follow industry-standard safeguards.
However, internet transmission is not fully secure. By using the Platform, you accept the inherent risks of online data transmission.
Users are responsible for keeping their login credentials confidential.
5. Data Deletion and Retention
- You can delete your account via your profile settings on the Platform.
- Alternatively, you can email us at the contact address provided below for assistance.
Deletion may be delayed or denied if there are pending claims, grievances, or services. Once deleted, all associated data and access are lost.
We retain your data only for as long as necessary for legitimate business or legal purposes.
We may retain anonymized data for analytical and research purposes.
6. Your Rights
You may access, correct, or update your personal data directly through the Platform’s account settings.
7. Consent
By using our Platform or providing your information, you consent to the collection, use, storage, and disclosure of your data in accordance with this Privacy Policy.
If you provide personal data of others, you represent that you have the authority to do so.
You also consent to being contacted by our representatives or partners via SMS, email, call, or instant messaging apps for service-related purposes.
You may withdraw your consent anytime by writing to our Grievance Officer (see contact section) with the subject line “Withdrawal of consent for processing personal data”.
Please note, such withdrawal will not be retrospective and may restrict or terminate access to certain services.
8. Changes to this Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our data practices or legal obligations.
Significant updates will be communicated to you as required by applicable laws.
Please review this policy from time to time to stay informed.
